SuitePeople SuiteApps

Time Clock Updates for Illinois Biometric Privacy and User Experience

The following enhancements are available for customers who use SuitePeople Time Clock:

• Support for the Biometric Information Privacy Act (BIPA) for Illinois locations – The following enhancements are available to facilitate compliance:

  • When selecting punch-in options in the New Device wizard, you can only use pin codes for devices in Illinois locations. The fingerprint scanning option is unavailable for these locations.

  • When you change a location from one set outside of Illinois to within it, you will be notified of any devices that use biometric data to authenticate. You can only change the location when all these devices are set to use only pin codes.

  • When you upload locations in bulk through a CSV file, you must ensure that all associated devices for Illinois locations are set to use only pin codes.

• New dynamic wizard for adding and editing Time Clock devices – The following enhancements are available:

  • The setup window for Time Clock devices, accessed by going to Workforce Management > Setup > Time Clock and adding or editing a device, is now a dynamic wizard that assists you during configuration.

  • If you opted to capture biometric information through finger scanning, you are required to agree to the customer responsibilities for biometric or fingerprint functionality.

• Time Clock setup page enhancements – When you open the Time Clock page by going to Setup > Time Clock, you can see the following changes:

  • The previously static page view listing the devices now has a subtab view that allows you to switch between the Activated Devices and Pending Activation Devices tables.

  • Previously, you can only search in the list of activated devices. With search function now in each subtab, you can search for specific devices from both activation statuses.

  • The tables in both subtabs are paginated to enhance the browsing experience across long device lists.

The following screenshots highlight the enhancements to the Time Clock page.

Current Time Clock Page

Updated Time Clock Page

For more information, see the following help topics:

• Setting up SuitePeople Time Clock

• Location Options in WFM

• Bulk Uploading Locations in WFM

Performance and Security Updates for Workforce Management Mobile Apps

The upgrade of the following mobile apps to version 2.6.0 introduces performance and security improvements:

• From the Google Play Store, NetSuite Workforce Management and NetSuite Time Clock apps

• From the Apple App Store, NetSuite Workforce Management and NetSuite Time Clock apps

To completely sync mobile app data captured offline with the WFM servers, you must complete the required actions for all the apps that you need to update. Refer to the instructions in Checking that the SuitePeople Workforce Management phone app is up to date.

For more information, see Updating SuitePeople Time Clock.

Workforce Management and Field Service Management Data in Weekly Timesheets

If you use both Workforce Management (WFM) and Field Service Management (FSM), you can accurately track employee weekly hours using weekly timesheets.

When used with both the WFM and FSM SuiteApps, the Weekly Timesheets page shows the following changes:

• On the Enter Time subtab, on both Edit and View modes, the row showing the daily total hours under the table header is removed.

• On the same subtab, on View mode, the removed row is replaced with the following totals appearing at the end of the list:

  • Service Hours Total – Shows the total number of hours of field service time sourced from FSM and other sources for each day of the week.

  • WFM Payroll Hours Total – Shows the total number of payroll hours sourced only from WFM, which are checked in the Created by SuitePeople WFM column, for each day of the week.

The following screenshot highlights the added total rows.

To view total WFM and FSM hours, open the Weekly Timesheets page. For more information, see Weekly Timesheets.

For more information about the relevant features and related guidelines, see Tracking Weekly Timesheets with WFM and FSM Hours.

Pre-configured Wage Agreement for the General Retail Industry Award in Australia

SuitePeople Workforce Management customers whose current implementation includes preconfigured wage agreements now have access to two new agreements.

The following preconfigured wage agreements cover typically used variations of the General Retail Industry Award [MA000004] in Australia:

• [MA000004] General Retail Industry – Use this agreement to manage employee wages that have the typical span of hours as defined in the Award.

• [MA000004] General Retail Industry Award -Late Trading (After 9pm) – Use this agreement when the employees you manage have late trading hours that extend beyond:

  • 9 p.m. from Monday to Friday

  • 6 p.m. on a Saturday or Sunday

The new pre-configured agreements include the following components:

• Conditions and rules designed to calculate pay rates and entitlements

• Employee classifications with assigned pay rates

To review the pre-configured wage agreements, go to Setup > Wage. On the upper right corner, check the Include inactive agreements box.

For more information employees, see General Retail Industry Award [MA000004].

Workforce Management SuiteApps Support Changes Targeted for NetSuite 2025.1

As of NetSuite 2025.1, the Outbound Single Sign-on (SuiteSignOn) feature used with the Adi Insights SuiteApps is no longer supported on production accounts.

So, you can no longer use the following Adi Insights SuiteApps to access SuitePeople WFM features in NetSuite:

• Adi Insights (Bundle ID: 317115)

• Adi Insights – Embedded (Bundle ID: 401708)

To continue using WFM features, switch to the new SuitePeople WFM SuiteApp from the SuiteApp Marketplace. Complete the following actions before the NetSuite 2025.1 release:

1. WFM users with the Administrator role must switch to using WFM by installing the SuiteApp from the SuiteApp Marketplace. When you have installed the WFM SuiteApp, ensure that you grant access to the SuitePeople WFM Integration role to their and other employees’ accounts.

2. Before using the new SuiteApp version, set up the WFM portlet again.

For more information, see Installing the SuitePeople Workforce Management SuiteApp.

Workforce Management Mobile Apps End of Support for Earlier Android Versions

Targeted for February 2025, support will end for SuitePeople Workforce Management Time Clock and SuitePeople Workforce Management mobile applications on Android 11 and earlier versions.

After said target date, users of WFM apps installed on unsupported Android devices can expect the following changes:

• WFM apps will continue to work on devices with Android 11 and earlier versions installed, however, the apps can no longer be updated to the latest versions.

• When the WFM apps are uninstalled from the unsupported Android device, users can no longer install the apps from Google Play.

If you are using WFM apps on devices with Android 11 and earlier versions installed, before February 2025, update your devices to version 12 or later. Updating to the minimum required Android version ensures that you receive the latest updates to your WFM apps.

Rebrand of Non-Embedded SuitePeople Workforce Management Website

The non-embedded SuitePeople Workforce Management website, accessed at see.adiinsights.com, includes the following enhancements:

• Oracle NetSuite brand identity

  All visual components, including the login and dashboard screens, will use Oracle NetSuite typography, color, and other graphical elements. Notable changes include:

  • Website name – from Adi Insights to SuitePeople Workforce Management

  • Theme – from a green-and-white theme to a blue-and-white one

  • Logo – from Adi Insights to Oracle NetSuite

• Navigation menu

  Some menu labels and locations will match the SuitePeople WFM SuiteApp available in NetSuite.

  For more information, see Navigation Menu Changes for Non-Embedded SuitePeople Workforce Management Website, SuiteAnswers ID 1017521.

• Documentation link

  The question mark icon, which previously redirected to the Adi Insights manual at see.adiinsights.com/manual when clicked, will redirect to the Oracle Help Center page for SuitePeople WFM.