1. Employee Management
  2. Employees
  3. SuitePeople Workforce Management
  4. SuitePeople Workforce Management Phone App
  5. Checking that the SuitePeople Workforce Management phone app is up to date

Checking that the SuitePeople Workforce Management phone app is up to date

The SuitePeople Workforce Management (WFM) phone app will sometimes have minor tweaks and updates that require reloading the app instead of an official update.

Guidelines for SuitePeople WFM App Updates

Read the guidelines before updating your SuitePeople WFM phone app.

  • Refer to the changed names when updating apps.

    • AdiClock is now referred to as SuitePeople Time Clock.

    • In the iOS App Store and Google Play Store, SuitePeople Time Clock is called NetSuite Time Clock.

  • Before updating your WFM apps, ensure that any time punches that may have been captured while your device was offline are completely synced with the SuitePeople WFM system.

    For more information, see Syncing Time Punches Captured Offline.

Syncing Time Punches Captured Offline

When planning to upgrade your WFM apps, first ensure that all time punches are synced with the SuitePeople WFM system.

To sync time punches captured offline

  1. Before an upcoming upgrade release, turn off automatic updates on your mobile devices.

  2. After the upgrade release, complete the following steps.

    1. Connect your mobile device to a cellular or Wi-Fi connection.

    2. Open the SuitePeople Workforce Management or SuitePeople Time Clock mobile app.

      The app will automatically sync with WFM servers and ensure that all employee time are saved. They will sync employee time punches recorded when the devices were offline.

    3. Download the latest version of the app from the Apple App Store or Google Play Store.

    4. Turn on automatic updates.

    5. Repeat steps A to D for each app.

Checking for app updates

There are two ways to check if your version of the NetSuite Workforce Management phone app is up to date:

  • Check for updates in the SuitePeople Workforce Management phone app

  • Check for updates in the Google Play Store and the iOS App Store

To check for updates in the SuitePeople Workforce Management phone app:

  1. Enter your username and password to log in.

  2. Click the Profile tab.

The version number and build will be displayed under the device menu section.

To check for updates in the Google Play Store:

  1. Open the Google Play Store.

  2. Search for NetSuite Workforce Management and select it from the list.

  3. If an update is available, click Update. To check the current version of the app, go to the Read More section of the app's description.

To check for updates in the iOS App Store:

  1. Open the iOS App Store.

  2. Search for NetSuite Workforce Management and select it from the list.

  3. If an update is available, click Update. To check the current version of the app, go to the What's New section of the app's description.

General Notices