Table of Contents
- Title and Copyright Information
- About this Guide
- Revision History
- 1 Connecting Operations Monitor to Your Network
- 2 Initial Configuration
-
3
User
Interface
-
General
- Requirements
- Interface Arrangement
- Tables
- Charts
-
Working
with Message Flows
- Displaying a Message Flow
- Arranging Message Flows
- Customizing the Display of Contents within Message Flows
- Customizing the Visibility and Position of Network Devices within Message Flows
- Viewing Individual Protocol Messages
- Viewing Call Event ISUP Protocol Messages
- Saving a Message Flow as an HTML File
- Saving a Call Event Message Flow as a PDF File
- BICC Support
- Dashboard
- Alerts
- Traces
- Packet Inspector
- Apps
-
General
-
4
Operations
- KPI/Metrics
- Bulk KPI/Metrics Creation and Removal
- About Synthetic KPIs
- Calls
- Voice Quality
- Media Recording
- Registrations
- User Devices
- Subscriptions
- Trunks/Prefixes
- Devices
- 5 Customers
- 6 Control Plane Monitor
-
7
Settings
- General Settings
- UCaaS CCaaS Monitoring
- Network
- Number Determination Sources
- Platform
- Custom Headers for the Calls Page
-
System Management
-
System Settings
- B2B Backlog Search for Merging 3PCC Call
- B2B Incoming Backlog Search for Merging
- B2B Outgoing Backlog Search for Merging
- Call Flow Messages
- Call Flow Maximum Height/Width
- Call Flow Parallel Loading
- Calls Partition Size
- Call Report Maximum Number of Messages
- Enabled Device Map
- Future Maximum Search
- High Threshold for MOS
- Group New Registrations from the Same User
- Ignore Internal Registrations
- Low Threshold for MOS
- Match Registration Events by Comparing a Suffix of the Username
- Matching a Message to a Device
- Matching a Message to an Existing Call Leg
- Maximum Concurrent Sessions
- Maximum Stored Script Runs
- Maximum Script Output Size
- Maximum Simultaneous Script Runs
- Newest Search Cache
- Oldest Search Cache
- Recurrent Alerts Threshold
- Registrations Gone Events
- Search for Matching Registration Segments
- Session-Timeout For Calls
- Timeout for Mediation Engine Querying
- Timeout for Restore Savepoint
- User Devices Ignore Internal Registrations
- Users Loose Searching
- Use User Domains
- Web Session Timeout
- Oracle SBC Config Upload
- Language Settings
-
System Settings
- Privacy Settings
- SFB
- External Devices
- User Management
-
KPI Management
- User Management Permissions for KPI
- Creating a KPI Custom Template
-
KPI Templates
- Before Applying Templates to a Device or Tag
- Applying a Default Template for KPIs to a Device or Tag
- Applying a Custom Template for KPIs to a Device or Tag
- Applying the None Template for KPIs to a Device or Tag
- Common User KPIs
- Configuring Devices for Voice Quality Measurement
- KPIs for Imported Devices in Configuration Savepoint
-
8
Call Merging Algorithms
- Merging and Correlating Calls
- Syntax
-
Tests Reference
- call_id ([suffix])
- hf_equals (header)
- hf_any_equals (headers)
- hf_any_equals_all (headers)
- hf_equals_prefix (length, header)
- hf_param_equals (header, param)
- hf_uri_param_equals (header, param)
- sdp_media_ip_port ()
- sdp_session_id ()
- time_diff (interval1, interval2)
- uri_user (suffix, list_of_headers)
- uri_user_max (suffix, list_of_headers)
- uri_user_all (suffix, list_of_headers)
- uri_user_all_max (suffix, list_of_headers)
- cxpn_uri (suffix, list_of_headers)
- cxpn_uri_max (suffix, list_of_headers)
- cxpn_uri_all (suffix,list_of_headers)
- cxpn_uri_all_max (suffix,list_of_headers)
- cdpn (suffix)
- cgpn (suffix)
- Test Usage Limitations
- Examples
- 9 Implementing Apps
- 10 REST API
- 11 New REST API
- 12 Client-Side Add-Ons
- 13 Diameter Transaction Records (TDRs)
- 14 Public CDR Generation
- 15 Voice Quality Records (MDRs)
- 16 Troubleshooting
- 17 Health Check Daemon
- 18 Multiple-VSP - Overview
- 19 Configuring the MGCP Correlation
- 20 Key Performance Indicator Reference
- A System Settings Summary
- B Supported Codecs