Dashboard

The Dashboard is Operations Monitor's flexible entry page. It allows you to view the information at a glance that is most important to you. Reduced panels are defined for many features of Operations Monitor, and can be displayed on the Dashboard.

Figure 3-27 Dashboard

Types of panels that may appear on your dashboard are:

Display a metric/KPI
Display recent calls
Display registrations
Display subscriptions
Display alerts
Display voice quality data
Display user devices chart
Display calls by a particular user
Display calls passing a platform device
Display calls terminated by a platform device
Display calls created by a platform device
Display registrations of a particular user
Display registrations at a particular device
Display subscriptions of a particular user
Display subscriptions at a particular device
Display a device metric/KPI
Display voice quality at a particular device
Display Top 10 Devices
Display Top 5 Negotiated Codecs
Display Negotiated Codecs Distribution

Note:

Points to Note:

For the panels, Display Top 5 Negotiated Codecs and Display Negotiated Codecs Distribution, data is populated only if Platform-wide Negotiated Codec KPIs are created by the respective users.
These panels come in variants. For example, you can display a Recent calls table only for call events passing through a certain platform device.

Understanding the Dashboard Utilities

Starting with Session Monitor Release 6.0, the Dashboard can be organized in the form of multiple Tabs .

The advantages of the new tab-based Dashboard are:

Improved Organization: Tabs help categorize data, making it easier to manage and access different sections.
Faster Navigation: You can switch between tabs quickly, enabling seamless access to different views.
Enhanced Focus: By separating content into tabs, you can focus on one section at a time
Space Efficiency: Tabs maximize screen real estate by reducing clutter.
User Experience: A well-organized tab structure enhances usability
Customization: Tabs allow for easy customization and grouping of related information

What Happens to the Dashboard Panels I had Created Earlier?

A fresh installation or an upgrade to Session Monitor Release 6.0 displays the Default tab. The existing panels are added to the Default tab, and the Dashboard functionality remains the same in the Default tab. The Default tab is always a part of the Dashboard page. You cannot delete it, or rename it.

How do I start Creating Tabs on My Dashboard?

To start creating new Tabs, click + New Tab to add a new tab. You can add a maximum of 10 Tabs, including the Default tab.

Configuring Your Default Dashboard Tab

Starting with Session Monitor Release 6.0, the Dashboard can be organized in the form of multiple Tabs.

All existing panels are added to the Default tab, and the Dashboard functionality remains the same in the Default tab. The Default tab is always a part of the Dashboard page. You cannot delete it, or rename it.

Each Operations Monitor user can define their own Default tab layout. The Default tab contains four panels:

Registrations Counter
Active Calls Counter
Recent Calls table
User Devices Chart

Panels can be added, removed, and rearranged.

Panels

When you click an element in the navigation pane, a panel appears in the center of the browser window. This panel is a user interface element that displays data.

Many panels can be added to your dashboard for at-a-glance viewing. For more information, see the Dashboard section.

To collapse panels and display titles only, you can click the angle-bracket in the upper-right hand corner.

Figure 3-28 Panels

Another common user interface element is the tab panel.

Figure 3-29 Tabs Panel

Adding a Dashboard Panel to the Default Tab

Dashboard panels are individual components or sections within a dashboard that display specific types of data, metrics, or visualizations.

You can add Dashboard panels in the Default Tab or from the Operations Monitor pages.

To add a panel directly from the Default Tab, click + New Panel button located on the right-side corner of the Dashboard page.

A pop-up window appears that provides a list of pre-existing dashboard panels. Select a panel and click Finish to add it to the Default Tab.

Figure 3-30 Adding a Dashboard Panel to the Default Tab

Many panels can be added to your Default dashboard for at-a-glance viewing.

To collapse panels and display titles only, you can click the angle-bracket in the upper-right hand corner.

Figure 3-31 Panels

To add a dashboard panel from another window in the user interface, click the Show in Dashboard icon (shown in following figure). This button is located throughout the Operations Monitor web user interface. When you click the Show in Dashboard icon, a new panel is added in the Default tab of the Dashboard.

Figure 3-32 Show in Dashboard

To display a panel from the Default tab in any of your custom tabs, import the desired tab from the Default tab to your custom tab. For more information, see Adding a Dashboard Tab

Closing, Cutting and Pasting a Dashboard Panel from the Default Tab

To remove/close a dashboard panel from the Default tab:
1. Click the x button in the upper-right corner of the dashboard panel.
2. A confirmation box appears.
3. Click Yes to continue or No to cancel.
To Cut a Dashboard Panel from the Default tab:
1. In the Dashboard panel, from the Cut or Paste Options drop-down list, click Cut.
2. To paste the dashboard panel in a new location, click the Cut or Paste Options on a panel above which you want to paste.
3. Click Paste above.
  
  Note:
  You can also drag and drop to re-order the Tab positions.

Rearranging Dashboard Panels

You can drag and drop dashboard panels to rearrange them. Drag a dashboard panel by its title bar to relocate it on the page.

Working with Dashboard Tabs

Dashboard tabs are navigation elements within the Operations Monitor dashboard that allows you to switch between different sections or views without leaving the main interface. Tabs enable you to organize data and visualizations into distinct categories or topics, enhancing the dashboard’s usability and efficiency

Customizable Dashboard Templates

The ability to add tabs allows you to choose and save customized templates. You can choose any of the following templates when you create a new tab on the Dashboard:

Table 3-3 Available Templates

Template	Description
3 Large cards^Foot 1	1 large panel with 2 adjacent small panels
2 Large cards	2 large panels adjacent to each other
4 cards	4 normal sized panels adjacent to each other
3 cards	3 normal sized panels adjacent to each other
2 cards	2 normal sized panels adjacent to each other
1 card	1 normal sized panel in the entire row
1 Large card	1 Large sized panel in the entire row

^Footnote 1Large card indicates that the height is double compared to the normal card

Adding a Dashboard Tab

This section provides information on how to add a Dashboard tab.

The Default tab is always a part of the Dashboard page. You cannot delete it, or rename the Default tab.

You cannot name any new tab as Default. You can add a maximum of 10 tabs including the Default tab. To add a new tab to the Dashboard:

In the Dashboard, click + New Tab.
Provide a name for the Dashboard.
In the Choose a Template dialog box, select a template that best suits your requirements, and click Done. For more information on templates, see Working with Dashboard Tabs.
You can consider a template layout to transform into a single row containing multiple panels in the new tab.

Figure 3-33 Adding a New Tab to the Dashboard

A new tab based on the selected template is created.
From this point, you can add panels to the new tab using any of the following methods:
- Click Import from Default to import a panel currently being displayed in the Default tab.
- Click + Add Panel to add a panel from the list of pre-existing panels.
It is not mandatory to add panels to all slots in a tab. If you do not add a panel, the placeholder text Oracle is shown.
Click Add Group Below to extend the tab layout. For example if you initially chose 2 large cards as the template while adding a new tab Test1, Add Group Below, prompts your to choose a template again. This time you can choose 3 Large cards which gets added as a new row to the same tab Test1. Thereby extending the tab layout.
1. To delete a group, click Delete group.
Click Save.

Figure 3-34 A new tab with a panel added

Each tab also displays the number of panels that have been added.

Note:
Clicking X on the tab header Deletes the tab and does not close it.

Tabs can be dragged and dropped to changed the position and reorder. The order persists across sessions. The tab that is placed in the first position is displayed as the first tab every time the user navigates to the dashboard.

Editing a Dashboard Tab

Each tab has an 'Edit mode'. The edit mode allows you to add new group, configure the group layout, and select additional panels to add within the tab. In the Edit mode you can also delete groups and the newer groups below the current group.

For a given tab (not the Default tab), click Edit in the right-side corner of the Dashboard page.
Click any of the following options:
- Click Add group below to add a new group.
- Click Import from Default to import a tab currently being displayed in the Default tab.
- Click + Add Panel to add a panel from the list of pre-existing panels.
Optionally you can also:
- click the Delete button to delete a panel.
- Drag and drop panels to change the layout.
Click Save.

Auto Switch

Session Monitor Release 6.0 provides an innovative feature called - Auto Switch, designed to enhance user experience by automatically navigating between Dashboard tabs. The Auto Switch feature enhances efficiency and simplifies the process for managing multiple dashboards simultaneously

The Auto Switch Button is positioned on the right side of the tab navigation menu, You can enable the Auto switch feature by clicking the designated button. When you activate Auto Switch, the dashboard tabs are automatically rotated every 20 seconds, sequentially cycling through each tab. This ensures continuous monitoring of multiple dashboards without requiring manual input.

To enable Auto Switch feature:

Click the Auto Switch button on the right-side of the screen.

Figure 3-35 Auto Switch
Benefits of the Auto Switch
- Improved Monitoring
  Users can seamlessly track multiple data sets and metrics, making it perfect for real-time monitoring applications
- Minimized Manual Effort
  Automated tab switching allows users to concentrate on analysis and decision-making without the need for constant manual navigation
- Optimized Workflow
  Limiting certain operations during auto-switching helps avoid disruptions or errors, ensuring a consistent and smooth experience.

Sharing Dashboard Tabs

The admin user can share tabs with other users.

The admin user can share tabs with other users. For example, the admin can share a complex tab which took lot of time to configure or a tab that all users must mandatorily have on their dashboard.

This task can only be performed by an admin user. All tabs created by the user will be overwritten by the tabs shared by the admin user. The Default tab remains unchanged.

As the admin user click the tab that must be shared.
Click the Share tabs button.

Figure 3-36 Share Tabs
In the Share my tabs to... dialog box, select the user (for example user1) that you want the share the tabs with.
Confirm to share the tabs.
Note:
- User1 will have to log off and log in again to see the tabs shared by the admin.
- If user1 does not have permission for any component displayed on the shared panels, the placeholder panel Oracle is displayed in its place.