1. Order Management
  2. Billing and Invoices
  3. SuiteBilling
  4. SuiteBilling Management
  5. Using Item Records and Change Orders
  6. Modifying Pricing

Modifying Pricing

To change pricing, use the modify pricing change order. Modify pricing change orders change the existing price for one or more active subscription items based on a quantity, rate, or discount change. For fundamental information about change orders, see SuiteBilling Change Orders.

You may need to modify the rate, quantity, or discount of an item during the subscription term. For example, a client calls three months into the subscription term and asks to add additional licenses because they have hired new employees. Or, the client needs to increase the discount during the term because one of their customers is unhappy.

To modify pricing:

  1. Go to Transactions > Subscriptions > Create Subscriptions > List.

  2. For the subscription for which you want to modify pricing, click View.

  3. Click Modify Pricing.

  4. (Optional) If you want to use off-cycle pricing, check the Use Off-Cycle Invoice for Advance Charges box. For information about off-cycle invoicing, see Off-Cycle Invoicing with Modify Pricing Change Orders.

  5. In the Effective Date field, enter or select a date.

  6. In the Requester field, if necessary, change the requester.

  7. In the Modification Type field, choose one of the following options:

    • New or Churn - The analytics revenue impact of the change order is classified as New or Churn.

    • Upsell or Downsell - The analytics revenue impact of the change order is classified as Upsell or Downsell.

    • Ignored - The change order has no analytics revenue impact.

  8. On the line for which line you want to modify the discount, price, quantity, uplift, overage price, or overage discount, click the Apply box.

  9. If you are modifying the price, click the new price plan and fill in the needed price plan details.

  10. Review all other field values and update as required.

  11. Click Save.

When create revenue elements per subscription revision is on and there is a price modification, the linked modification element will not have a revenue amount. The price modification can be either a rate change or discount change with no quantity change associated with it. These types of changes have no change to the performance obligation so can be retrospectively merged back to the subscription arrangement. However, it is possible to prospectively merge the modification element.

Modifications that are not effective on previous charge period start date on the line will require proration to trigger. Proration will be based on the charge frequency, prorate by, recurrence start date, and other change orders within the same period.

After modifying pricing, you can return to the subscription by going to Transactions > Subscriptions > Create Subscriptions > List.

Off-Cycle Invoicing with Modify Pricing Change Orders

The off-cycle invoice for in-advance charges with modify pricing change order enables you to generate an invoice for the charges created based on this change order. Any charges that are generated with a start that is before the next bill cycle date will be invoiced. To confirm if you can perform this action, make sure there is an Off-Cycle Request still available under the related records tab. When processing the off-cycle invoice, be sure to check the Bill Run (Off-Cycle Transactions) box only, otherwise the invoice will process as a normal bill run. For details, see Billing Operations. For fundamental information about change orders, see SuiteBilling Change Orders.

After modifying pricing, you can return to the subscription by going to Transactions > Subscriptions > Create Subscriptions > List.

Related Topics

Pricing Amount Details

On the Subscription record, the Amount Detail column shows information about all existing charge and transaction lines. The Amount Detail column contains:

  • Price plan details

  • Quantity breakdowns per price tier

  • Proration percentages

  • Discount amounts

  • The delta charge prior to invoiced amounts if there are invoiced amounts for that charge period.

Note:

Any charges generated from a usage charge in a previously invoiced period that has a price modification for the same charge period, then is re-invoiced for the delta charge, will not have values in the pricing amount details if the invoice was generated prior to 24.2.

The pricing amount details are a standard column added to the invoice.

The amount details for the prepaid usage drawdown charges are blank because the parent usage charge contains the amount details.

When a charge is prorated, the pricing amount detail contains the percentage used to calculate the amount of the charge.

If the charge is from a delta charge, the pricing amount detail contains the prior invoiced amounts and the total amount calculation. Proration affects the total invoiced amounts and total amount calculation might not match because invoiced amounts were individually prorated.

The pricing amount detail shows the pricing section that is the price plan set up for each tier used in the charge. Then the current charge detail shows the quantity X amount per tier used in the charge. Standard volume pricing contains only one tier because all quantities use that tier.

The proration percentage of a commit plus overage charge is based on the quantity rather than the amount.

Simple example of the Amount Detail:

Charge Quantity: 100, Amount: $239.35, Rate $2.39

Pricing:

  • Tier 0-5: $5.00

  • Tier 6-10: $4.00

  • Tier 11-40: $3.00

  • Tier 41 and above: $2.00

The current charge amount details are as follows:

5 x $5.00 =$25.00

5 x $4.00 =$20.0

40 x $3.00 =$120.00

50 x $2.00 =$100.00

partial period prorated at 90.32228%

Complex delta charge refund example:

Charge Quantity: 9, Amount: -$6.60, Rate -$0.73318842

Pricing:

  • Tier 0-4: $100.00 Min: $1.00 Max: $20.00

  • Tier 5-6: Fixed Amount $5.00

  • Tier 7-9: $200.00 Max: $20.00

  • Tier 10 and above: $5.00 Min: $50.00

The current charge amount details are as follows:

4 x $100.00 =$400.00 Max: $20.00

2 at Fixed Amount $5.00

3 x $200.00 =$600.00 Max: $20.00

1 x $5.00 =$5.00 Min $50.00

partial period prorated at 67.7419%

discount amount: $3.22

previously invoiced charges:

1 x $74.19 =$74.19

and this charge amount:

$61.13 -$67.74 = -$6.60

General Notices