Creating Usage Records

Usage defines the charge for a subscription line item that can be consumed, such as money, time, software licenses, or internet data. Some subscription line items include an amount of usage. For example, consider a company that sells mobile phone service plans. The subscription may have a line item for a monthly fee that includes a specific amount of minutes or data in the customer’s plan. When this included amount is exceeded, additional charges apply. In NetSuite, include a usage amount when creating the subscription plan.

You can also multiply the amount of usage included in a subscription. For example, a household has a total of five people that are part of a cell phone plan. When you create the price book, you can multiply the included usage for the data item by five. This gives each person the same amount of included usage. For instructions, see Creating Price Books.

One time, commitment, and recurring charges often bill in advance, but usage charges bill in arrears. Usage and overage can't be billed until the item is used.

The Billing Specialist role without the accounting list permission can create usage with a usage record. When adding usage to commit plus overage lines, overage amounts are created only after a rating run is done. Any usage only within the commitment doesn't generate a charge, but instead can be viewed on the subscription line commitment details subtab.

You can't delete a usage charge after a rating run, but you can void it. For more information, see Voiding a Usage Record.

General Notices