Reactivating a Subscription Line Item
Restore suspended line items using the reactivate change order.
For fundamental information about change orders, see SuiteBilling Change Orders.
After an item is suspended, a customer may want to resume receiving a suspended item. To reactivate an item, it must have the Suspended status.
To reactivate a subscription line item:
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On the subscription record, from the Actions menu, choose Reactivate.
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In the Effective Date field, enter or choose the reactivation date.
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If necessary, in the Requester field, update the requester.
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In the Modification Type field, choose one of the following options:
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New or Churn – The analytics revenue impact of the change order is classified as New or Churn.
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Upsell or Downsell – The analytics revenue impact of the change order is classified as Upsell or Downsell.
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Ignored – The change order has no analytics revenue impact.
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Check the Apply preference for the line item you want to reactivate.
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Click Save.
After submitting a reactivate change order, the subscription item reactivates on the effective date.
To revert a subscription line to the Pending Activation status, you must void all its change orders. For instructions, see Voiding a Change Order.
Related Topics
- Creating a New Stand-alone Subscription
- SuiteBilling Change Orders
- Creating a Subscription from a Transaction
- Updating a Subscription on a Transaction
- Adding Line Items to an Existing Subscription
- Activating a Subscription
- Creating Usage Records
- Managing Rating Runs
- Terminating a Subscription Line Item
- Suspending a Subscription Line Item
- Modifying Pricing
- Renewing a Subscription
- Adding Renewal Information to Subscription Plans