Terminating a Subscription Line Item
Terminating a subscription is a line-level action. You can edit a subscription line item on or before its termination date. After a subscription line is closed or terminated, it is locked and can't be edited. To terminate a subscription using the Terminate change order, you must first terminate each of its line items.
After terminating a line item, its status changes to Terminated the day after the termination date. For example, if you terminate a subscription at 8:00 a.m. July 1, the termination change order doesn't take effect until 11:59 p.m that day. If there is a daily charge or prorated charge for the subscription, the customer is charged for July 1. Any future charges are canceled. If a line item is terminated by mistake, enter a new subscription item. You can't change the subscription line item's status after it is set to Terminated.
To terminate a subscription line item:
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Go to Transactions > Subscriptions > Create Subscriptions > List.
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Click the Edit link associated with the subscription with line items you want to terminate.
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From the Actions menu, choose Terminate.
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In the Effective Date field, enter or choose a date for the termination.
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For the line item you want to terminate, check the Apply preference.
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Click Save.
Related Topics
- Creating a New Stand-alone Subscription
- SuiteBilling Change Orders
- Creating a Subscription from a Transaction
- Updating a Subscription on a Transaction
- Adding Line Items to an Existing Subscription
- Activating a Subscription
- Creating Usage Records
- Managing Rating Runs
- Suspending a Subscription Line Item
- Reactivating a Subscription Line Item
- Modifying Pricing
- Renewing a Subscription
- Adding Renewal Information to Subscription Plans