Table of Contents Table of Contents Title and Copyright Information 1 OFSLL Transaction BOT Overview and Developer Guide 1.1 Introduction 1.1.1 Transaction Bot Overview 1.1.2 Purpose 1.1.3 Audience 1.1.4 Accessibility 1.1.5 Access 1.1.6 Prerequisites 1.2 Architecture 1.3 Third Party Licenses 1.4 Features of BOT 1.4.1 Support of Text and Voice Based inputs 1.4.2 Release Specific Indexing 1.5 Sample Workflow 1.6 Launch OFSLL Transaction BOT 1.7 BOT UI Elements 1.8 BOT Usability Workflow 2 Developer Guide for BOT Customization 2.1 Pre-requisites 2.2 OFSLL Wrapper customization 2.3 ODA – Dialog Flow Development 2.4 Deploying war file on WebLogic Server 2.5 Web application UI for Accessing BOT 2.6 App configuration for enabling chatbot 2.7 BOT Configuration