2.1 Pre-requisites

Following are the mandatory pre-requisites:

  • OFSLL being a back-office system with limited capability, the following external components are to be integrated in a single framework:
    • ODA or Oracle Digital Assistant is a platform that allows to create and deploy digital assistants, which are AI-driven interfaces that help users accomplish a variety of tasks in natural language conversations.
    • OBDX or Oracle Banking Digital Experience as a Application Launching portal and for multi-factor authentication.

      --or--

    • Any 3rd party web application or customer self-service portal or lenders/financial services website to launch OFSLL BOT. In this case user authentication related integration needs to be handled as part of the implementation activity.
  • Users need to have a capability to develop customized workflows using ODA development framework. A brief introduction is explained in ODA – Dialog Flow Development section.
  • User need to have a good understanding of OFSLL REST services and should be able to customize it accordingly.
  • User needs to be well versed with OFSLL wrapper customization as explained in OFSLL Wrapper customization section.