Following are the unique features of OFSLL BOT:

• Account details view using Account # query
  • View Account Details Summary
  • View Payment Details
  • Check the Next Payment Date
  • View and Update default Communication Preference
  • View Credit Limit Details
• Readily available navigation links to the following:
  • Link to all Release documentation
  • Dynamic Document Search option
  • Link to currently mapped Product Release notes
  • Listing of Product Module / Classified Guides
  • Link to list of indexed Keywords
  • Link to Getting Started Video gallery
  • Link to Release Highlights
• Intuitive Menu options:
  • Option to clear chat data
  • Speech Conversion – Voice based Input
  • Personalization of BOT interface

This topic consists of the following sections:

• Support of Text and Voice Based inputs
  
• Release Specific Indexing