User Interface

Updates to Text Enhance

Text Enhance includes the following enhancements and changes:

• Partial Text Enhance: You can apply supported Text Enhance actions to content you select in a text area field, a long text field, or a rich text field. For example, if you are working on an email message and only want to clean up part of the email message, you can select the part you want to clean up and a menu displays the available actions. For more information, see Text Enhance.

• Make Shorter and Make Longer actions are supported more widely across NetSuite. By default, these actions are now available from the Enhance Text menu for all fields that support Text Enhance.

• Text Enhance now supports custom actions defined through Prompt Studio. In Prompt Studio, you can control which Text Enhance actions are available, which prompt is attached to each one, which context from a page is used, view an audit log, and more. You can override system-defined prompts for Text Enhance actions and add new Text Enhance actions. You can define Text Enhance actions that will be available when a user clicks the Enhance Text button or when a user selects text in a text area field, a long text field, or a rich text field. For more information, see Prompt Studio.

• Text Enhance was expanded to support accounts in the following locations:

  • Australia

  • Japan

  • New Zealand

  • United Arab Emirates (hosted in Amsterdam or Frankfurt)

  • United Kingdom

  For more information, see Generative AI Availability in NetSuite.

Enhancements to the Redwood Experience Theme

The Redwood Experience theme, which represents a new user interface design, is now available for additional pages, portlets, and features:

The following enhancements were added to the Redwood Experience theme:

• To differentiate among roles, you can now change the color of the user name and role in the header. Go to Home > Set Preferences and on the Appearance tab, set the color for your role in the Color Theme field.

• To differentiate among accounts, including production, release preview, sandbox, and development, the header strip of each account is now in a different color.

  

• If you decide to disable the Redwood Experience theme, a questionnaire appears asking you why you are disabling the theme. This information will help us improve your experience with NetSuite. We appreciate your feedback.

By default, the Redwood Experience theme is now enabled for all users of newly provisioned accounts.

For more information about the Redwood Experience theme, see Personal Preferences for Appearance.

New Product Recommendation Messages

You can now see recommendation messages for different NetSuite features directly in the product. These recommendations are displayed at the top of the page.

By default, recommendation messages are enabled. You can disable the recommendations by checking the Don't show again box in the message.

NetSuite Expert in SuiteAnswers

NetSuite Expert in SuiteAnswers is designed to make your searches more powerful. Keyword searches can sometimes return too many results to be helpful. NetSuite Expert in SuiteAnswers lets you phrase your search as a natural language question, and provides a more focused answer.

NetSuite Expert has access to SuiteAnswers content, including NetSuite Help Center topics and knowledge-base articles. NetSuite Expert uses retrieval-augmented generation, or RAG, to respond to your query with a summary about the information you seek. The summary also provides citations identifying the sources of the information, and include links to the specific articles.

To use NetSuite Expert in SuiteAnswers, enter a question or a phrase of three words or more in the SuiteAnswers search bar. NetSuite Expert in SuiteAnswers works behind the scenes to retrieve and summarize a relevant answer. The summary appears in a few seconds.

Generative AI features, such as NetSuite Expert in SuiteAnswers, can be creative in their responses. You should always validate the summary generated by AI for accuracy and quality. You can verify the information against the original source articles cited in the summary.

If you liked the summary and found it useful, click thumbs-up. If you did not get the answer you expected, click thumbs-down to open a text box. Enter your feedback about how the summary did not provide what you expected.

For more information about NetSuite Expert, see the following:

• Using NetSuite Expert in SuiteAnswers.

• FAQ: NetSuite Expert in SuiteAnswers.