Adding New Credit Card Refunds During Matching
FFor credit card accounts, you can create a new credit card refund right from the Match Bank Data page.
Tax codes and rates aren’t available in the Add Credit popup window. If you have a default tax code, the credit gets created with it, but the tax rate is set to zero so the amounts match.
If tax codes are required, create your credits on the Credit Card Transaction page, and then match them. See Writing Checks or Entering Company Credit Card Charges.
For information about tax codes, see Tax Codes Overview.
To add a new credit card refund during the matching process:
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Go to Transactions > Bank > Match Bank Data.
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From the Account list, select the credit card account.
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(Optional) To provide matching data for the new credit card refund, from the Imported Bank Data grid, check a box to select an item.
Note:Dimmed items are still processing, so you can’t check the box until they’re done. Refresh the Imported Bank Data grid to check.
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Click Add Credit.
NetSuite displays the Add Credit popup window.
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Enter the refund details. If you selected an imported bank line, some fields are filled in for you.
Note:The Payor list displays available entity types. Start typing a payor’s name to limit scrolling and narrow the results.
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Click Add.
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To refresh the Account Transactions grid, click the refresh icon above the pane on the right.
The Account Transactions grid displays the new transaction and NetSuite adds it to the bottom section for matching.
For details on adding credits (or charges), see Entering Company Credit Card Charges.