Delayed and Unsubmitted Payments

Delayed payments are payments that weren't processed successfully due to errors. Unsubmitted payments are payments that weren't submitted.

You need to check why these payments weren't submitted or processed successfully, and make the necessary corrections before you can retry submitting them.

An email is sent everyday at 1 pm Pacific Time (UTC – 8) to the users who submitted these payments with an Excel file. The Excel file contains the list of payments for the last 24 hours with the reason why these payments weren't submitted or processed successfully.

Related Topics

General Notices