Bill Payment Statuses
To view the status of bill payments, see Viewing Payments.
The following table details the different payment statuses for a payment.
Payment Status |
Description |
---|---|
For Submission |
Payment is created in NetSuite and is ready to be submitted to BILL for processing. |
Scheduled |
Payment is created in BILL and is ready to be processed. |
Processing |
BILL has initiated the funding from the source bank account and waiting for it to be credited. |
Payment Sent |
The payment is successfully processed by BILL. Checks are printed and mailed to the vendor's default billing address. ACH, Wallet, and RPPS payments are settled. |
Paid |
Vendor received the payment. Payments have cleared your account. Check payments are cashed, virtual card payments are settled, and ACH, Wallet, and RPPS payments are deposited to the vendor bank payment. |
Payment on Hold |
Payment is on hold and BILL contacts customer, or customer needs to contact NetSuite Support to investigate further. |
Canceled |
Payment is canceled by the user before BILL processed it. Payment is voided in NetSuite and the transactions can be added to the next payment or payment run. |
Funding Failed |
Funding failed for this payment, but payment were disbursed to the vendors. BILL contacts you to wire the money for the payment amount. New payments won't be processed until BILL receives the funding amount for this payment. |
Void Pending |
Payment is successfully sent and a void payment is requested. |
Voided |
Payment is voided and the money is credited back to the customer's source bank account or funding was not successful. Payment is voided in NetSuite and the transactions can be added to the next payment or payment run. |
Failed |
Funding was not successful. Payments are canceled. Payment is voided in NetSuite and the transactions can be added to the next payment or payment run. |
Payment Returned |
Payments remained unclaimed. Check payments have expired after 90 days or payments to your vendors through Wallet remains unclaimed. Please contact your vendor before initiating a new payment. Void the payment in NetSuite and the payment amount is to be credited back to your source bank account. |
Data Error |
The payment was returned by the vendor’s bank due to incorrect bank details or another error. Please contact your vendor before initiating a new payment. The payment is auto-voided when this status is updated in the payment record. |
Approval Pending |
Payment is created and needs to be approved before it can be submitted to BILL for processing. |
Ready to Fund |
BILL is ready to start debiting the funding account. |
Cancellation in Progress |
Payment cancellation is in progress. |
Partially Used |
A virtual card payment has been claimed by the vendor for less than the full amount. |
Undefined |
Payments that don't have any of the above statuses have the Undefined status. |
Related Topics
- Intelligent Payment Automation
- Payment Processing
- Bill Payment Options
- Paying a Single Vendor Through BILL
- Creating a Payment Run
- Approving Bill Payments and Payment Runs
- Payments to Submit
- Vendor Credits and Discounts
- Partial and Installment Payments
- Delayed and Unsubmitted Payments
- Canceling and Voiding Payments
- Payment Remittance
- Using the Dashboard’s Payment Processing Section