Calculating Australia Post Rates

The shipping rate is based on the Australia Post service associated with the shipping item. The tax amount, based on the schedule you selected for the shipping item, is added to the shipping estimate to calculate the shipping cost.

The following factors affect the calculation of the shipping rate estimate:

• Package type (for example, parcel or letter)

• Weight of the package

• Item record preferences: Item Weight, Package, Ships Individually

• Speed of delivery or delivery time (for example, express or same day delivery)

• Delivery location

• Delivery type

• Additional features such as Signature on Delivery

• Optional services such as Extra Cover

• Manual Handling Surcharge

  Shipments with the following dimensions are subject to Manual Handling Surcharge:

  • Longest side (any of width, height, or length) is >100 cm and <=113 cm

  • Entered weight is > 22 kg and <=32 kg

Other factors may affect the shipping estimate. For more information on shipping rates, please visit the Australia Post web site at http://auspost.com.au/. To view the limitations of the shipping integration, see Limitations for Australia Post Integration.

The following topics describe how the shipping rate is affected based on specific changes you make on a transaction.

Shipping Rates on Transactions

For transactions, including Sales Orders, Estimates, Invoices, and Cash Sales, you can select the shipping item in the Shipping Method field. The shipping method of your choice and item quantity are considered in the calculation of the shipping rate. For sales orders, in particular, the shipping address is also considered in the shipping rate computation. Each time you change the shipping method, delivery address, and item quantity of a transaction, you should recalculate the shipping cost to reflect the adjusted rate.

If you use the Multiple Shipping Route feature, you can enter the delivery address for each line item on the Items subtab. On the Shipping subtab, click Calculate Shipping in the Shipment section. This list in this section is populated based on the shipping details for each line item on the Items subtab. The shipping rate, per line item, is calculated based on the address, shipping method, and quantity. For more information and feature requirements, see Multiple Shipping Routes.

Shipping Rates on Item Fulfillments

For item fulfillments, the shipping rate is primarily based on the shipping method and address you selected in the sales order. When you enter packages on a fulfillment record, the shipping rate might change based on the dimensions and number of packages. Each time you change these package details, including the shipping method and delivery address, you should always recalculate the shipping cost.

For instructions on fulfilling orders with Australia Post integration, see Fulfilling Orders with Australia Post Shipments.

Shipping Rates on the Web Store

On your web store, the shipping rate may vary based on the Australia Post shipping item or delivery method and delivery address provided by the customer. For the delivery address, the default shipping address in the customer’s record is displayed for new orders. The calculated shipping cost appears in the Order Summary section of the Shipping page. The shipping cost automatically adjusts each time you change the items, delivery method, or address.

For more information about shipping on your web store, see Shipping Page or Customizing the Shopping Cart in Site Builder.

General Notices