Setting Up the Collections Widget

As a web store owner or merchant, if you offer the eParcel service, you can include the Australia Post Collections Widget on your checkout page. You need to customize the web store by inserting a script and embedding the widget. This enables your customers to search for a parcel locker or post office where they can have their order delivered.

When using the parcel collection service, customers are notified of the locker access details and when the parcel is available for collection. Your customers must enter the shipping phone number and email address during the checkout process. If these details are not entered, they are copied from the customer record in your NetSuite account.

Following Australia Post’s format requirements, the phone number must be 10 to 20 in length. It can contain spaces, a set of brackets, and the plus (+) sign, as shown in the following example: (09) 1234 5678. Other phone number considerations are based on your general preferences. For example, if the phone number is entered with a dash or a dot, you can select the preference to automatically remove the dash or dot during order submission. For more information, see General Personal Preferences.

Review the following requirements to set up the Collections Widget on your web store:

• To offer eParcel and use the Collections Widget, you must register the service with Australia Post. No registration is required from your customers if they want to use the parcel collection service on your web store.

• Be sure that your website uses jQuery 1.8.3 or a higher version.

• You can obtain the technical specification and codes from the Australia Post Developer Centre at https://developers.auspost.com.au/. From this site, you can also download documents containing information about the following topics:

  • Qualifications and business rules

  • Item limitations for Parcel Locker and Collect

  • Licence agreement

  • Merchant FAQs

• You can set up the Collections Widget in the reference Checkout application, which is available for your Site Builder or SuiteCommerce Advanced web store. It enables you to customize the address form on the Checkout page.

  The reference Checkout application is included in the Site Builder Extensions and Premium SuiteApps. For more information about installation, requirements, and setup, see the following topics:

  • Checkout

  • SSP Application Overview

  • Prerequisites

  • Shopping Cart and Checkout Setup

The screenshot shows a sample deployment of the Collections Widget on the Shipping page of a web store. The widget is displayed only when a customer chooses the Click & Collect from a Post Office or 24/7 Locker option. Your customer can use a postcode or suburb to search for the location, use the map, or select from the parcel locker and post office list.

General Notices