Viewing Pick Task Generation Failures

Pick task generation failures might occur because of discrepancies between waves and their associated sales or transfer orders.

For example, a pick task might not be generated when you decrease the ordered item’s committed quantity below the quantity released in a wave.

For information about updating orders included in waves, see Handling Changes to Associated Sales or Transfer Orders.

When pick tasks fail, you can review the details on the wave, as follows:

In the Summary table, view the total number of failed line items.
On the Pick Tasks subtab, view the status of the failed task, which could be either of the following:
- Done -Status of pick tasks with all completed or all failed line items.
- Ready -Status of pick tasks with no failed line items, or with one or more failed lines.
To open a pick task, click the pick task number. On the pick task subrecord, look for line items marked Failed with the failure reason displayed beside the status. For kit/package items, a pick task failure for one component causes pick tasks for other components to also fail.
On the Orders subtab, verify any changes to the committed lines of orders with failed pick tasks.

If the total selected lines exceed the committed lines, the tasks may have failed because of a commitment change for an item or a component of a kit/package item. You can click the order number link to view the committed quantity for the item and other order details.
On the Line Items subtab, click the order number to open the associated order transaction.

For information about fulfillment generation failures on pick tasks, see the following topics: .