1. Country-Specific Features
  2. Brazil Help Topics
  3. Brazil-specific SuiteApps
  4. Brazil Localization
  5. Getting Started with Brazil Localization
  6. Setting Up Customers for Brazil

Setting Up Customers for Brazil

Note:

To access the Brazil Localization SuiteApp documentation in Brazilian Portuguese (Português do Brasil), see Brazil Localization.

Brazil Localization provides specific fields in customer records to enable you to enter relevant information about the individuals and companies with which you do business.

Before setting up a customer for Brazil, you must verify that your NetSuite role has the appropriate permissions to edit customer records.

For more information about creating customers, see Creating a Customer Record.

Some fields and subtabs do not appear until you save the customer records for the first time.

To set up a customer for Brazil:

  1. Go to Lists > Relationships > Customers.

  2. Click Edit next to the record you want.

  3. Under Classification, in the Federal Tax Registration field, enter the customer's federal tax registration number.

    • If the record represents a company, enter the Cadastro Nacional de Pessoas Jurídicas (CNPJ) number. You can enter the 14-digit number using one of the following formats: 00000000000000 or 00.000.000/0000-00.

    • If the record represents an individual, enter the Cadastro de Pessoas Físicas (CPF) number. You can enter the 11-digit number using one of the following formats: 00000000000 or 000.000.000-00.

  4. (Optional) If you want to set a default payment method for the customer, in the Default Payment Method field, select the method.

    When you set a default payment method, NetSuite automatically populates the Payment Method column of all the installments from transactions you create with this company or individual.

  5. (Optional) If the customer is subject to state taxes, in the State Tax Registration field, enter the state tax registration number.

  6. (Optional) If the customer is subject to municipal taxes, in the Municipal Tax Registration field, enter the municipal tax registration number.

  7. (Optional) If the customer is located outside of Brazil, in the International Tax Registration field, enter their Número de Identificação Fiscal (NIF).

    The NIF is a 40-character tax registration number assigned to businesses abroad by an international tax agency or administrative body. It is similar to Brazil's CNPJ.

  8. In the SuiteTax Latam Engine Line of Business field, select the line of business in which the company or individual operates.

  9. In the SuiteTax Latam Engine Tax Regime field, select the tax regime to which the company or individual adheres.

    For more information, see Associating Tax Regime and Line of Business With Subsidiaries, Customers, and Vendors.

  10. If you withhold PIS and COFINS on service transactions involving this customer, in the Nature of the Withholding at Source field, select the nature of the withholding.

    NetSuite displays this field on customer records if you have the Brazil Reports SuiteApp installed on your account. For more information, see Setting Up the Nature of the Withholding at Source for Customers.

  11. If the customer does business in the Manaus Free Trade Zone, in the SUFRAMA Registration field, enter the number of their SUFRAMA registration.

    SUFRAMA stands for Superintendência da Zona Franca de Manaus. You can enter the 9-digit number in the following formats: 000000000 or 00.0000.00-0.

  12. Add the customer address in Brazil.

    1. Click the Address subtab.

    2. If this is not the address packages are usually sent to, clear the Default Shipping box.

    3. If this is not the address bills are usually sent to, clear the Default Billing box.

      NetSuite populates the default billing and shipping addresses when you enter a transaction for the customer.

    4. Click the pencil icon Blue pencil in the Edit column.

    5. In the Country field, select Brazil.

    6. In the Address from Brazil field, enter the address with the street suffix (for example, avenue, boulevard, road, route, and street) and street name.

    7. In the Number field, enter the address number.

      An address number can contain numbers and letters.

    8. In the Address Complement field, enter additional information that helps to locate the address.

      For example, you can indicate whether the address is a house or an apartment.

    9. In the District field, enter the name of the district where the address is located.

    10. In the City from Brazil field, select the city where the address is located.

      When you select a city, the State from Brazil field automatically displays the acronym of the state associated with the city.

    11. In the ZIP field, enter the postal code of the address.

    12. Click OK.

    13. Click Add.

    Note:

    If you set your personal preferences to a language other than English (U.S.), Español (Latinoamérica), or Português (Brasil), the Address, Number, and District fields are labeled as Address 1, Address 3, and Address 2, respectively.

    For more information, see General Personal Preferences.

  13. (Optional) If you want to send emails with the certified e-documents or generated bank slips for the customer, do the following:

    1. Click the E-Document subtab.

    2. Click the Customer E-Document Email Recipient subtab.

    3. In the Contact column, select the contact.

    4. Click Add.

      For more information, see Defining E-Document Email Recipients.

  14. Click Save.

Related Topics

General Notices