When an organization requires approval for roles, an access request generates when a Customer Delegated Administrator (CDA) assigns a role to a user or when a user submits a self-service request through the authorization request page. The role gets assigned to the user only once the access request is approved.

1. Sign in to Oracle Life Sciences IAMS as described in Bookmark and sign in directly to Oracle Life Sciences IAMS.
2. If you have a custom view, select it under My Views on the left.

   Tip:

   To see additional information about each access request, you can customize the columns. See Customize your view of access requests.
3. If multiple CDA users in your organization have the Approver role, claim the pending request that you intend to approve or reject:
   If you're the only approver, you can skip this step.
   1. Select the row of the request.
   2. From the Actions list at the top of the page, select Claim.
4. Double-click the row of the request.
5. Determine whether to approve or reject the request.
   For guidance on the different roles that users need for different products, see Roles in Oracle Life Sciences IAMS for all applications.
6. If you're rejecting a request, add a comment:
   Adding a comment is optional if you approve the request.
   1. Select the Approval tab.
   2. In the upper right of the Comments text box, click Create.
   3. Type your comment and click OK.
7. In the top right of the page, click either Approve or Reject.