2 Account creation prerequisites

  • Prerequisites to create accounts
    A Customer Delegated Administrator (CDA) of an organization must complete some tasks before creating Oracle Life Sciences single sign-on (SSO) accounts. You only need to complete each task once. Then you can start creating accounts for users who need to access Oracle Clinical One Platform to create clinical studies and Oracle Clinical One Digital Gateway to manage integrations.
  • About the approval process
    The approval process is optional, but some organizations must use it. When you use the approval process, someone with the Approver role determines who gets access to Oracle Clinical One Platform.
  • Specify a password for Support Cloud
    Anyone who enters support tickets must specify a password for a Support Cloud account. For example, a small group can create tickets for the entire organization, or everyone can create their own tickets.
  • Request the creation of the Approver role
    Requesting the Approver role for your organization is the first of a multi-step process for using the approval process. The person with the Approver role determines who gets access to Oracle Clinical One Platform. The Customer Delegated Administrator (CDA) is responsible for requesting the Approver role.
  • Create user account for the Approver
    The Customer Delegated Administrator (CDA) must create an Oracle Life Sciences single sign-on (SSO) for each user with the Approver role, typically two users. The Approver users are responsible to review and approve all requests to access Oracle Clinical One Platform for an organization.
  • Activate approval for roles
    When you activate approval for roles, every time a role gets assigned to a user (either in Oracle Life Sciences IAMS or by a self-service registration) an access request is generated. The Customer Delegated Administrator (CDA) with the Approver role must review all access requests and either approve or reject them.
  • Publish the roles
    A Customer Delegated Administrator (CDA) publishes roles so that Oracle users can see the roles and assign them to the Oracle Life Sciences Single Sign-Ons (SSOs) and to Life Sciences Support users. If you activated approval, Approvers see an access request for each assignment and can either approve or reject them.
  • Set up an authorization request page
    Self-service registration allows users to request access to Oracle Clinical One Platform or Oracle Clinical One Digital Gateway by navigating to the product web site. Employees at your organization and external users, such as Oracle users, can request access.