Table of Contents Table of Contents Title and Copyright Information Preface Purpose Audience Documentation Accessibility Critical Patches Diversity and Inclusion Related Resources Conventions 1 New Features 1.1 Manual Letter 1.2 Supervisor Dashboard 1.3 Agent User Interface 1.4 Self Service Collections through OBDX 1.5 Bi-directional WhatsApp communication through OBDX 1.6 Document Upload 2 System Requirements and Technology Stack 2.1 Technology Stack 2.2 Supported Browsers 3 Third Party Software 4 Media and Documentation 4.1 Media Pack 4.2 Documentation Pack