1. Release Notes
  2. New Features
  3. Supervisor Dashboard

1.2 Supervisor Dashboard

Oracle Banking Collections provides a comprehensive dashboard for Collectors and Supervisors.

Supervisory Dashboard is a high-level interface that provides supervisors or managers with real-time insights into the performance of the collections process, helping them oversee the activities of collectors in their team, track key metrics, and ensure the effectiveness of collection strategies. It acts as a central hub for monitoring operations and making data-driven decisions.

Following key information is displayed through the dashboard:
  • Key Performance Indicators – Key performance indicators of the logged in supervisor’s team.
  • Current Tasks - Real time update of all the ongoing tasks, which are assigned to the logged in supervisor’s team.
  • Upcoming Promises - Real time update on all the upcoming promises lined up for the supervisor’s team.
  • Tasks History - Performance based tracking for total tasks worked by the supervisor’s team in the past with detailed breakup.
  • Collection Liquidation History – Performance update on all historical amount collected by the logged in supervisor’s team.

Parent topic: New Features