1.1 Manual Letter
The Manual Letter Generation capability in Oracle Banking Collections provides collectors with the ability to manually create and send letters to customers, enabling customized and timely communication during the collections process.
The key features of this functionality are:
- Ability to create a task of type letter.
- Collectors to get the capability to manually trigger letters to customers based on the task that is assigned to them.
- Collectors have the option to manually generate and trigger the letter from either case summary or task summary screens.
- This solution can be integrated with any document management system of customer’s choice.
Parent topic: New Features