Setting Up Transactions for NetSuite CRM+

In NetSuite CRM+, users with the Administrator role can use the Set Up Transactions page to set preferences for processing their transactions.

Descriptions of each subtab on the Set Up Transactions page follow:

• General Subtab

• Reporting Subtab

• Ordering/Shipping Subtab

• Time & Expenses Subtab

• Tax Subtab

General Subtab

• Consolidate Projects on Sales Transactions – Check this box to consolidate projects on customer invoices. You can create invoices for one customer including multiple projects.

  You are no longer able to issue invoices to a specific project, instead you issue the invoices to the customer.

• Maximum # of Quantity-based Price Levels – Enter a number to set a limit for the most price levels allowed to be assigned to an item when using Quantity Pricing.

• Allow Discounts per Price Level on Quantity Pricing Schedules – Check this box if you want to enter different quantity discounts for each price level on quantity pricing schedules.

• Default Estimate Expiration (in days) – Enter the default number of days before you want quotes to expire.

• Duplicate Number Warnings – Choose to have everyone with access to your account receive duplicate number warnings when transactions are submitted with the same numbers. This preference overrides the individual preference set at Home > Set Preferences.

  If you clear this box, individuals can decide to have duplicate number warnings by setting the preference at Home > Set Preferences.

• Make Departments Mandatory – Check this box to make the Department field required on records and transactions. If you check this box, records and transactions cannot be saved without completing this field.

• Make Classes Mandatory – Check this box to make the Class field required on records and transactions. If you check this box, records and transactions cannot be saved without completing this field.

• Make Locations Mandatory – Check this box to make the Location field required on records and transactions. If you check this box, records and transactions cannot be saved without completing this field.

• Allow Per-Line Departments – Check this box to associate a department with individual line items on a transaction. When this preference is on, you can choose a different department for each line item on transactions.

  Clear this box to select a department in the header of a transaction. When this preference is off, the department chosen in the header applies to all line items on the transaction.

• Allow Per-Line Classes – Check this box to associate a class with individual line items on a transaction. When this preference is on, you can choose a different class for each line item on transactions.

  Clear this box to select a class in the header of a transaction. When this preference is off, the class chosen in the header applies to all line items on the transaction.

• Allow Per-Line Locations – Check this box to associate a location with individual line items on a transaction. When this preference is on, you can choose a different location for each line item on transactions.

  Clear this box to select a location in the header of a transaction. When this preference is off, the location chosen in the header applies to all line items on the transaction.

Reporting Subtab

Check the Include Shipping Costs in Sales and Forecast Reports to have shipping and handling costs includes in order totals for sales and forecasting reports.

Ordering/Shipping Subtab

• Default Shipping Method: Select the shipping method you want to appear automatically on bills and invoices.

  You can choose other shipping methods when you enter transactions.

  To add choices to this list, go to Lists > New Shipping Items.

• Default Sales Order Status: Choose your default status for sales orders:

  • Choose Pending Approval if your company uses the approval process for sales orders.

  • Choose Pending Fulfillment if your company does not use the approval process for sales orders.

    You can still choose your sales order status at the time you enter a transaction.

• Require Re-approval on Edit of Sales Order: Choose to require re-approval when someone edits a sales order that was previously approved.

  Partially fulfilled sales orders are not affected by this preference. After a sales order is partially fulfilled, the status cannot be changed back to pending approval.

• Send E-mail Confirmation when Sales Order Cancelled: Check this box if you want an e-mail sent to the customer when a sales order is canceled.

• Default Return Auth. Status: Select Pending Approval if your company uses the approval process for return authorizations.

  Select Pending Fulfillment if your company does not use the approval process for return authorizations.

  You can still choose any return authorization status when you enter a transaction.

• Charge for Shipping: Check this box to charge shipping by weight, by percent of total order or by a flat rate.

  After you check this box, go to Lists > Shipping Items > New to create shipping items.

  After you create shipping items, you can select them on product invoices. Your customers can also select shipping items when making a purchase from your Web store.

• Charge Handling Separate from Shipping: Check this box to charge a separate handling charge in addition to shipping charges.

• Default Item Weight in Lbs.: Enter a default shipping weight for items without a weight set on their item records.

  Note:

  If you do not enter a weight here, NetSuite uses 1 pound as the default weight. Item weight is used to determine shipping costs if you charge shipping per item or use UPS real-time rates.

Time & Expenses Subtab

• Override Rates on Time Records: Check this box if you want the option to lock the billable rate you enter on time records so the billable rate is not affected by any rate changes that may happen before this customer is invoiced.

  If you check this, you can use different price levels by going to Setup > Enable Features > Customers/Sales, and checking the Use Multiple Prices box.

  Clear this box if you have the rate field in time tracking and you do not want employees to see the service item rates. Then, the rate is kept in the system, but will no longer show in time tracking.

• Combine Detail Items on Expense Report Transactions: This preference affects detail items on expense reports.

  Check this box if you want to combine line items from the same category on a single expense report submitted by an employee.

  For example, if an employee enters a single expense report that contains two entries for entertainment costs, the total shows as one line item for entertainment costs on the invoice.

  Clear this box to detail each expense report line item individually.

  This preference does not combine expense categories from multiple expense reports submitted by the same employee.

• Require Approvals on Time Records: Check this box to require supervisors to approve their employees' time transactions.

  If you don't check this, time transactions can be billed to customers or included in the payroll run without the approval of a supervisor.

• Automatically Notify Supervisor: Check this box to send supervisors e-mail messages when they need to approve expense reports and purchase requests.

  If you check this, you must also check either Use Expense Reports, Enable Purchase Requests or both at Setup > Enable Features.

Tax Subtab

• Tax Code Lists Include: Choose what you want to appear in the Tax field on sales transactions:

  • Tax Groups Only

  • Tax Groups and Tax Items

  • Tax Items Only

  You can create Tax Groups at Lists > Accounting > Tax Groups > New. You can create tax items at Lists > Accounting > Tax Items > New.

  The Tax Code Lists Include preference does not apply to journals.

General Notices