Antivirus Scanning on File Cabinet Files
This feature is required. Users with the Administrator role can't request to turn it off, and no setup is needed.
All files you store in the File Cabinet are screened for malicious content when you upload them through the UI, SuiteScript, or Web Services. If files are found to be malicious, they're rejected. In these cases, you'll see the following error message in the UI or the console: “The file '{1:filename} was not saved to the File Cabinet. An Unexpected error has occurred.”
If you think a rejected file is safe, please contact NetSuite Customer Support for help with the issue.
Email attachments sent to NetSuite are also scanned for viruses. This includes attachments in support cases or those received through the email capture plug-in. If a file attachment is found to be malicious, it's automatically blocked and no error message is sent.
Related Topics
- NetSuite Company Settings
- Configuring Company Information
- Set Company Preferences
- Renaming Records and Transactions
- Set Auto-Generated Numbers
- Setting Up States, Provinces, and Counties
- Supported Countries
- Setting Printing and Fax Preferences
- Setting Email Preferences
- Setting Up Duplicate Detection
- NetSuite Account Information
- Using System Alerts
- Searching Bulk Processing Jobs
- Configuring Administrative Notifications
- Managing Plug-ins
- NetSuite Service Tiers
- SuiteCloud Plus Settings
- Setting Up Transactions for NetSuite CRM+
- The Setup Page for NetSuite CRM+ Users
- Using Telephony Integration