Viewing Invoice Summary Generation Status

To view the Invoice Summary Generation Status page:

1. Go to Transactions > Customers > Generate Invoice Summary.

2. On the Generate Invoice Summary page, click View Invoice Summary Generation Status.

3. On the Invoice Summary Generation Status page, click Refresh to update the statuses.

4. In the Status field, under Filters, you can select any of these statuses to display only the invoice summary generation jobs with that status:

   Status	Description	Action
   Queued	The Generate button has been clicked, and the invoice summary generation job has been created but is yet to be processed. The invoice summary generation job has been running for 6 hours or more.	Wait for invoice summary generation to complete. The administrator can resubmit hanging generation jobs by clicking Resolve Hanging Generation. This button isn't available for other roles.
   Invalid	The generated invoice summary doesn't contain any customer or transaction. This can happen when a user edits a customer or transaction record while another user is running the Generate Invoice Summary Suitelet.	You must go to the Generate Invoice Summary page and create a new invoice summary generation job with the same parameters.
   Error	The invoice summary generation job has encountered errors. Errors and their solutions are documented, see Invoice Summary Generation Errors.	Follow the solutions in the Invoice Summary Generation Errors. Or, you can create a new invoice summary generation job with the same parameters on the Generate Invoice Summary page.

   Note:

   Completed generation jobs aren't included in the statuses. The invoice summary created from completed generation jobs can be accessed from Transactions > Customers > Invoice Summary.

5. Click New Invoice Summary Job to return to the Invoice Summary Generation page.

Related Topics