System Notes v2 Overview

Watch the following help video for information about the System Notes v2:

This is the third video in a 4–part series of videos about System Notes. To watch the other parts of the series, see:

• System Notes Overview

• Removing Personal Information from System Notes

• Using the System Notes v2 Workbook

System Notes v2 captures detailed changes such as sublist information and groups the changes under high-level actions. The audit trail enables you to see the types of changes performed on record fields, such as create, update, change, and so on. You can also see when each change was made and by whom. System Notes v2 retains information for deleted transactions and records, whereas in existing System Notes the details of deleted transactions and records are lost.

System Notes v2 lists the most recent changes at the top of the page. To view details of the action, use the arrows in the Object column to expand the information. This expandable format reduces the amount of data first displayed when you browse the audit trail so that you can get an overview of the history and then view the details to investigate specific changes.

The following screenshot shows the arrows you click to expand and collapse system notes v2 details:

The following table describes the actions System Notes v2 captures on an object and its values.

For more information, see the following:

• Records Supported in System Notes v2

• Viewing System Notes v2

• Searching and Filtering System Notes v2

• System Notes v2 Example

General Notices