SaaS Metrics Dashboard

After setting the SuiteApp preferences and after the SuiteApp has finished processing records, you can then view metrics for your SaaS or contract-based business in the SaaS Metrics dashboard.

From the dashboard, you can do the following:

View tiles for your company's key performance indicators (KPIs) such as monthly recurring revenue (MRR), annual recurring revenue (ARR), total customers, new customers, churn rate, and renewal rate. From the tiles, you can also view comparisons from the previous month for each of these KPIs.
View annual recurring revenue amounts per month.
View a 12-month rolling forecast to gauge the annual or monthly run rate of recurring revenue from existing customers.
View detailed ARR and MRR information for each new, downsell, renewal, upsell, or churn amounts.
View a graph or table showing the new vs. churn customer count per month.
View a report showing the customer count per month.
View metrics for a single subsidiary.
View metrics for consolidated subsidiaries.

Note:

Data and reports in the SaaS Metrics dashboard are not in real time. There may be new transactions or changes to existing transactions that are not included in the SaaS Metrics dashboard computations until the next run of the SaaS MR Create Contract Transaction script.

Watch the following video for more information about the SaaS Metrics dashboard.

Read the following topics to know more about the SaaS Metrics dashboard:

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