Filtering for a Dependent Dropdown List Doesn’t Work on the Form as Expected
Issue:
Filtering works in setup but not when entering data on the form.
What to Check:
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Are the controlling fields placed before the dependent fields on the form?
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Are you testing with the correct form layout?
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Has the form been customized or changed recently?
How to Fix:
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Place controlling fields before dependent fields.
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Test by creating a new record and selecting controlling values first.
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If fields were reordered, verify that filtering logic still functions.
For more troubleshooting tips, see Troubleshooting Dependent Dropdown List Issues.