SuiteScript or Workflow Interference with Dependent Dropdown List Filtering
Issue:
Dependent dropdown filtering doesn’t work as expected, even though configuration seems correct.
What to Check:
Are there any client scripts (SuiteScript) or workflows applied to the form or record type that reference the controlling or dependent fields?
How to Fix:
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Temporarily disable or bypass any associated scripts/workflows and test the dropdown filtering again.
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If disabling scripts resolves the issue, review their logic for interference with field values or filtering behavior.
For more troubleshooting tips, see Troubleshooting Dependent Dropdown List Issues.