Submitting Purchase Requests to Trading Partners
The SuiteProcurement SuiteApp submits approved purchase requests to trading partners automatically. Upon successful submission, the Submitted to Trading Partner box is checked. The box is not editable.
If the submission fails, there are two ways to detect issues with the purchase request:
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The SuiteApp sends an email the requestor and administrators, alerting them of the error.
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The Submitted to Trading Partner box remains clear, indicating an issue.
Common reasons for errors include incorrect or missing EIN, OBN credentials, or document setup on OBN.
Resubmitting Failed Purchase Requests
If you have the Administrator role, you can resend erroneous purchase requests using the Resend Approved PO to Trading Partner script. This script processes failed orders from the last seven days.
To review and resend failed purchase requests:
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Log in to NetSuite using the Administrator role.
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Go to Customization > Scripting > Scripts.
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Locate the Resend Approved PO to Trading Partner script.
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Click Deployments.
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Click Edit next to any of the deployment record.
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Click the Parameters subtab.
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Perform the following step only if you want to resend a particular purchase request.
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From the Purchase Order for OBN Punchout list, select the purchase request that you want to resend.
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Click Save and Perform.
When a purchase request is submitted, trading partner sends order confirmation details, shipment details, and bill. For more information, see Receiving Documents from Trading Partners.