Compatibility and Expected Behaviors
If you encounter a behavior that you feel is unexpected, compare it against this list to confirm your suspicion before escalating it to the appropriate support channel.
Supported Browsers and Devices
The Field Service Management mobile application and the Field Service Scheduler board are supported on the following web browsers:
|
Browser |
Latest Version Tested |
|---|---|
|
Google Chrome |
132.0.6834.4 |
|
Microsoft Edge |
130.0.2849.80 |
|
Apple Safari |
18 |
The Mozilla Firefox and Opera browsers are not supported. You should use one of the supported browsers to ensure the most stable experience.
The Field Service Management mobile application is a progressive web application designed for use on touch-enabled mobile devices such as phones and tablets running one of the supported browsers.
The following mobile devices have been tested to work with the mobile application.
|
Device |
Latest OS Version Tested |
|---|---|
|
Umidigi Bison |
Android 11 |
|
Samsung S21 Ultra |
Android 14 |
|
iPhone 11, iPhone 13 Pro |
iOS 18.1.1 |
|
iPad Pro |
iPadOS 17.7.2 |
The Field Service Scheduler board is designed for use only in browsers on non-touch enabled devices with a screen resolution of at least 1024 x 768 pixels. It will not function as expected on touch-enabled devices such as tablets or phones.