Ongoing FSM Maintenance and Governance

You need safe change control and post-update validation to keep FSM stable in both sandbox and production. As an FSM administrator, you might:

• Ensure only one configuration is active at any time.

• Test changes made by NetSuite Professional Services and partners.

• Work with NetSuite Support when changes need to be applied to the system.

Example use cases:

• A change is requested by NetSuite Support and needs to be updated in Production.

  NetSuite Support can't make changes directly in customers' accounts, so you may be requested to apply and test changes in your production account.

• Make configuration changes safely using Save As and sandbox testing.

  As new releases or changes are suggested, you may be requested to update the sandbox configuration and test those changes before approval to roll out to production.

General Notices