Field Service Management Required Features and Preferences

To set up Field Service Management, you need to ensure that the features on the table are enabled. For features that are optional, refer to the Notes column to determine if you need to enable the feature in your NetSuite.

Feature

Enable Features Subtab

Required?

Notes

Departments

Company

Optional

Enable this feature if inventory is managed as stock.

Locations

Company

Optional

Enable this feature if inventory is managed as stock.

Projects

Company

Yes

Enable this feature if profitability needs to be viewed in detail.

Project Management

Company

Optional

.

Job Costing and Project Budgeting

Company

Optional

.

Enhanced File Security

Company

Yes

Important:

Disable this feature if you are using Expense Reports.

File Cabinet

Company

Yes

Used for any file access on mobile.

Accounting

Accounting

Yes

.

A/R

Accounting

Yes

.

A/P

Accounting

Yes

.

Accounting Periods

Accounting

Yes

.

Intercompany Time and Expenses

Accounting

Optional

Enable this feature if you have multiple subsidiaries in NetSuite and your users work across subsidiaries.

Estimates

Transactions

Yes

.

Sales Orders

Transactions

Yes

.

Bill Costs to Customers

Transactions

Optional

Enable this feature if you pass expenses, labor, or vendor costs to customers.

Inventory

Items & Inventory

Optional

Enable this feature if parts or stock are stored in warehouses.

Bin Management

Items & Inventory

Optional

Enable this feature if you use bins.

Multi-Location Inventory

Items & Inventory

Optional

Enable this when tracking warehouse or van inventory.

Expense Reports

Employees

Optional

.

Time Tracking

Employees

Yes

.

Weekly Timesheets

Employees

Optional

.

Time Tracking for CRM

Employees

Yes

.

Customer Relationship Management

CRM

Yes

.

Customer Support and Service

CRM

Yes

.

Sales Force Automation

CRM

Yes

.

Advanced PDF/HTML Templates

SuiteCloud

Yes

.

Required Preferences

In Home > Set Preferences, check Show Internal IDs under the Defaults section in General.

Related Topics

General Notices