Signing In Using Your SuiteProjects Pro Sign-In Details

You need the following information to sign in to SuiteProjects Pro:

Your Company ID — This is the unique identifier for your company’s SuiteProjects Pro account.
Your User ID — This is your unique identifier as a user of your company’s SuiteProjects Pro account.
Your Password — This is the secret combination of characters that you have created.

The combination of your Company ID, User ID and Password may be referred to as your SuiteProjects Pro sign-in details or user credentials in the SuiteProjects Pro documentation.

Passwords are valid for a limited period. See Password Expiration.

You will need to change your password periodically, before or when it expires. You may also need to change your password the first time you sign in to SuiteProjects Pro. See Changing your SuiteProjects Pro Password.

Depending on your company's account configuration, you may be required to set up security questions and answers. This gives you the ability to reset your password and regain access in case you are locked out of SuiteProjects Pro without the assistance of an account administrator. See Setting Up Security Questions and Resetting Your SuiteProjects Pro Password.

Note:

OpenAir is now SuiteProjects Pro. As of 5 a.m. Eastern Time (UTC–5) on January 25, 2025, for your sandbox account, and on February 15, 2025, for your production account, service URLs with the netsuitesuiteprojectspro.com domain name replace URLs with the openair.com domain name.

For your production account, the sign-in page URL now is https://auth.netsuitesuiteprojectspro.com/login. After signing in, you are redirected to an account URL with the netsuitesuiteprojectspro.com domain name. Any links or bookmarks to sign-in page or account URLs with the openair.com domain name redirect to the SuiteProjects Pro sign-in page, even if you have an active SuiteProjects Pro session in a different browser tab.

For more information about the change, see Introducing SuiteProjects Pro.

To sign in using your SuiteProjects Pro sign-in details:

Go to the SuiteProjects Pro sign-in page — https://auth.netsuitesuiteprojectspro.com/login.

Note:
To access a SuiteProjects Pro sandbox account, go to https://auth.sandbox.netsuitesuiteprojectspro.com/login.
Enter your Company ID, User ID, and Password.

Tip:
You can get a reminder to your email address if you forgot your User Id or Password. See ID and Password Reminder.
Click Sign in.

The SuiteProjects Pro user interface appears.

You may need to set up two-factor authentication (2FA) or enter a verification code next time you sign in if required by your company before the SuiteProjects Pro UI appears. See Signing In Using Two-Factor Authentication (2FA).

Important:
You have a limited number of sign-in attempts, after which you will be locked out of your company's SuiteProjects Pro account.

ID and Password Reminder

In case you forget your sign-in details, you can get a reminder of your user ID and the hint you set up for your password.

To get a reminder of your sign-in details:

Click the link Forgot your password or ID?.

The "Forgot your password or ID?" page appears.
Enter your Email address. This must be the email address associated with your SuiteProjects Pro user account.
Click Send reminder.

An email is sent to your email address with a reminder of your user ID and the hint you set up for your password.