Specifying Participant Notification Preferences

Notifications indicate when a user or group is assigned a task or informed that the status of the task has changed. Notifications can be sent through email, instant message (IM), or SMS. Notifications are sent to different types of participants for different actions. Notifications are configured by default with default messages. For example, a notification message is sent to indicate that a task has completed and closed. You can create your own or modify existing configurations.

Figure 29-54 shows the General tab of the Notification section of the Human Task Editor (when fully expanded).

Note:

Embedded LDAP does not support group email addresses. Therefore, when a task is assigned to a group ID, emails are sent to all of its members instead of to the group email address.

Figure 29-54 Human Task Editor — General Tab of Notification Section

Description of Figure 29-54 follows
Description of "Figure 29-54 Human Task Editor — General Tab of Notification Section"

To specify participant notification preferences:

  1. Click the Notification tab (displays as shown in Figure 29-54).

    Instructions for configuring the following subsections of the General tab of the Notification section are listed in Table 29-15.

    Table 29-15 Human Task Editor — General Tab of Notification Section

    For This Subsection... See...

    Task Status

    Recipient

    How to Notify Recipients of Changes to Task Status

    Notification Header

    How to Edit the Notification Message

    For information about the notification service, see Notifications from Human Workflow.

  2. In the Notification section, click the Advanced tab. Figure 29-55 provides details.

    Figure 29-55 Notification Section - Advanced Tab

    Description of Figure 29-55 follows
    Description of "Figure 29-55 Notification Section - Advanced Tab"

    Instructions for configuring the following subsections of the Advanced tab of the Notification section are listed in Table 29-16.

    Table 29-16 Human Task Editor — Advanced Tab of Notification Section

    For This Subsection... See...

    Reminders

    How to Set Up Reminders

    Encoding

    How to Change the Character Set Encoding

    Make notifications secure (exclude details)

    How to Secure Notifications to Exclude Details

    Show worklist URL in notifications

    How to Display the URL in Notifications

    Make notifications actionable

    How to Make Email Messages Actionable

    Send task attachments with email notifications

    How to Send Task Attachments with Email Notifications

    Group notification configuration

    How to Send Email Notifications to Groups and Application Roles

    Notification header attributes

    How to Customize Notification Headers