How to Send Email Notifications to Groups and Application Roles

You can send email notifications to groups and application roles to which tasks are assigned.

To send email notifications to groups and application roles:

  1. In the Notification section, click the Advanced tab.
  2. From the Group notification configuration list, select one of the following options.
    • Send individual emails

      Each user in the group or application role receives an individual email notification. This is the default selection.

      In addition, the Use separate task forms based on locale check box is automatically selected. When selected, this sends individual emails with a separate task form based on the language locale. When not selected, this sends individual emails and reuses (shares) the task form.

    • Send one email containing all user addresses

      A shared notification email is generated once for a user locale in a group or application role, thereby saving time in notification email content generation. The email is sent to all users in the group or application role.

      Note:

      • Since all (or a subset of) users receive the same email, the users in the group or application role are expected to have the same privilege. This ensures that the user does not see task details to which they are not entitled.

      • When sending one email to all users, the maximum number of characters allowed in the address field is 2000. If the limit is exceeded, email is sent to only those user addresses contained within the maximum limit.