Open the Customer Service screen and load the account you want to work with. Click the Customer Service tab to view the sections under it.

• Call Activities sub tab
  
• Maintenance sub tab
  
• Comments sub tab
  
• Promises sub tab
  
• Checklists sub tab
  
• Tracking Attributes sub tab
  
• Field Investigation Sub Tab
  
• References sub tab
  
• Correspondence sub tab
  
• Letters sub tab
  
• Document Tracking sub tab
  
• Scenario Analysis sub tab
  
• Access History