4.5.10.4 Collections: Collection letter 2
The predefined Collection letter 2 is automatically sent after a configurable number of days for a delinquent account (one with a condition of active: DELQ on the Customer Service screen).
               
               The Collection letter 2 is available for Loan (fixed and variable rate).
                  
                     
                  
               
               
            Figure 4-16 Customer Service - Letters - Collection Letter 2
Parent topic: Letters sub tab
