1. EU SEPA Credit Transfer User Guide
  2. Domestic Low Value Payments
  3. Inquiry Process
  4. Viewing Initiated Inquiries
  5. Outbound Response to an Initiated Inquiry screen
  6. Non-receipt Claim Tab

Non-receipt Claim Tab

  1. Click on Non-Receipt Claim tab on Response to Inbound SEPA CT Inquiry (PADIQRSP) screen, to invoke Non-Receipt Claim sub-screen.
    Non-Receipt Claim screen with function ID PADIQRSP is displayed.

    Figure 2-75 Non-receipt Claim Tab

    Description of Figure 2-75 follows
    Description of "Figure 2-75 Non-receipt Claim Tab"
  2. On Non-receipt Claim Tab screen, specify the fields.

    For more information on fields, refer to the field description below:

    Table 2-26 Non-receipt Claim - Field Description

    Field Description
    Investigation Status Select the Investigation Status from the following values:
    • ACNR
    • RJNR
    Status Description Specify the Status Description.
    Claim of Non-Receipt Acceptance Details --
    Transaction Processed Date Instruction Date of the linked inbound transaction is populated in this field. You can modify the Date if required.
    Claim of Non-receipt Reject Details --
    Reject Code Specify the Reject Code from the list of values.
    Reject Reason Specify the Reject Reason.
    Original Transaction Details --
    Credit Account This field displays Credit Account for the original inbound transaction.
    Account Description This field displays Description of the credit account.
    Debtor Bank BIC This field displays Debtor Bank BIC of the original inbound transaction.
    Debtor Bank Name This field displays Debtor Bank Name of the original inbound transaction.
    Transfer Amount This field displays Transfer Amount of the original inbound transaction.
    Debtor Account Number This field displays Debtor Bank Account Number of the original inbound transaction.
    Related Charges --
    Charge Type Specify the Charge Type from the list of values.
    Amount Specify the Amount corresponding to the type of charge.
    Credit IBAN Specify the Credit IBAN from the list of values.
    Credit Account Credit Account is displayed on the Credit IBAN selected.
    View Payment When you click on View Payment button, the PADIVIEW screen displays the inbound payments received corresponding to the SCT inquiry.

Parent topic: Outbound Response to an Initiated Inquiry screen