An SEPA Credit Transfer inquiry occurs when a Participant requests information or clarification about the status of a SEPA Credit Transfer.

System allows Inquiry Process for

• Claim of Non-Receipt: When the Beneficiary claims not having received the initial SEPA Credit Transfer. It is then up to the Originator Bank to start the inquiry process.
• Claim for Value Date Correction: When the Beneficiary claims that the initial SEPA Credit Transfer has been credited with a different value date than expected. It is then up to the Originator Bank to start the inquiry process.

• SEPA Credit Transfer Inquiry Initiation
  
• Viewing Initiated Inquiries
  
• Inbound Inquiry Processing