10 Using the Overview Tab

The Overview tab of Service Impact Analysis provides a summary of all service impact events.

The service impacts summary is categorized into the following sections:

  • Total Events
  • Alarm Types
  • Recent Events

Viewing the Events Summary

You can view the events summary in the form of a pie chart using the Total Events section.

The pie chart shows the grouping of events based on their alarm severity. It shows the percentage of each group of events.

To view the events summary:

  1. In the Overview tab, navigate to the Total Events section.

    The Total Events section shows the total number of all events occurred.

  2. On the pie chart, hover over the corresponding sector to view the following details:
    • Severity: Provides the alarm severity.
    • Count: Provides the number of events occurred with the corresponding alarm severity.
  3. Use the alarm type legend to understand the alarm severity and the corresponding color marked on the pie chart.

Viewing the Types of Alarms Occurred

You can view the types of alarms occurred using the Alarm Types section.

The bar graph shows the types of alarms grouped against the number of alarms occurred. Each type of alarm can be further distributed based on the alarm severity.

To view the alarm types:

  1. In the Overview tab, navigate to the Alarm Types section.
  2. On the bar graph, hover over the required alarm type for a specific severity to view the following details:
    • Severity: Provides the alarm severity.
    • Alarm Type: Provides the alarm type.
    • Count: Provides the number of events occurred with the corresponding alarm type and severity.
  3. Use the alarm type legend in the Total Events section to understand the alarm severity and the corresponding color.

Analyzing Recent Events

You can view the 10 most recent events in the Recent Events section.

To analyze the recent events occurred:
  1. In the Overview tab, navigate to the Recent Events section.

    The section shows a list of recent 10 events occurred.

  2. Click on any required event ID link in the Event ID column.

    The Event Details panel appears. The panel shows the corresponding event details. See "Viewing the Events Summary" for more information.

  3. Click on any required resource link in the Resource column.

    The corresponding resource summary page within UIM opens in a different browser tab (for ports and device interfaces) or in Service Impact Analysis UI (for physical devices or equipments).

  4. (Optional) Click See All on the top-right corner of the Recent Events section to view the list of events occurred.

The Events tab shows the list of all events occurred. See "Using the Events Tab" for more information.