32 CLI Numbers

A calling line identifier (CLI) number is used to identify the phone number that call originates from.

Note: CLI numbers can only be deleted by an ACS system administrator.

CLI Number Fields

This table describes the function of each field when adding and editing a CLI number.

Field Description
Number Caller line identification (CLI). This is the telephone number of the calling party.
Allocated To

The name of the reseller or agent this number is allocated to.

Note: This field is only visible if you are a reseller or agent (See Tiered Customer Structure) and you have logged into ACS as a standalone application (See Accessing ACS as a Standalone Application).

Network

Select the network or accept the ‘Any’ network default.

Control plans are selected based on a service number and network pair. This allows users of the same service numbers on different networks to be routed to different call plans, if required. Any number of network keys may be configured as identifiers for each network. Networks are set up on the Networks tab of the ACS Tools screen.

The system matches the set keys with the information contained in an incoming call to identify the originating network and route the call accordingly.

Number Range Select an existing number range for the customer if required. This is dependant on what termination range policy is set at the customer level. This number range is used by the follow me number (described below).
Follow Me Number

Used to put the follow me number into the CLI profile, which is used by the Set Pending TN From Profile node.

See CPE User's Guide for more information about follow me numbers.

Note: This must be within the selected number range (described above) or if no number range selected, may be left blank.

Language The default language for interactions (announcements and notifications) with this number.
PIN Use to specify the PIN that will be put into the CLI number profile, which is used by PIN Authorisation node.
Play Toll Free Beep

Select to play the toll free beep.

The toll free beep announcement set and entries are set up on the Global Configuration tab of the ACS Tools screen.

Access Code Management

Field Description
Code Length Select the minimum and maximum number of digits for the access codes for the customer.
Access Code Enter the access code and then click Add to send it to the list.

Access Code Policy

Field Description
Use Default Use the default access code policy that is set up on the Global Configuration tab of the ACS Tools screen.
Not Required The user is not required to enter an access code.
Required and Verified The user is required to enter an access code and the code will be verified against the above access code list.
Required and Not Verified The user is required to enter an access code but the code will not be verified against the above access code list.

Restriction Number Management

Field Description
List Type

The CLI number has an outgoing restriction list. The list must be classed as either "Allowed" or "Barred" but cannot be both.

If list type is:

  • Allowed: Populate this list with numbers/prefixes that are to be allowed for use. All numbers/prefixes outside of this list will not be allowed. For example, from a prefix list of 09, 07, 04 and 03, if you enter 07 into the allowed list then all other prefixes will not be allowed - except 07.

  • Barred: Set the number to bar at an individual service number level.

Tip: The actual filtering is implemented using the Prefix Tree Branching feature node in a control plan.

CLI

Use this field to add a new number to the barred/allowed numbers list.

Enter the new number then click Add to send it to the list.

Tip: You can enter the full number, a partial number or a prefix in this field.

Ignore Select this check box if you want to ignore the barred/allowed numbers list displayed.

Adding CLI Numbers

Follow these steps to create a new CLI number.

  1. On the CLI Numbers tab, click New to the right of the CLI Number field.

    Result: The New CLI Number Screen is displayed.

  2. Populate the appropriate fields with the required data, referring to CLI Number Fields for detailed input descriptions.

  3. Click Save.

    Result: The new CLI number is created and you are returned to the CLI Numbers tab.

Related topic

CLI Numbers

Editing a CLI Number

Follow these steps to edit an existing CLI number.

  1. From the CLI Numbers tab, select the number that to edit from the CLI Number field.

  2. Click Edit.

    Result: The Edit CLI Number Screen is displayed.

  3. Populate the appropriate fields with the required data, referring to CLI Number Fields for detailed input descriptions.

  4. Click Save.

    Result: The edited CLI number is saved and you are returned to the CLI Numbers tab.

Related topic

CLI Numbers

Deleting a CLI Number

Follow these steps to delete an existing CLI number.

  1. From the CLI Numbers tab, select the number to delete from the drop down list.

  2. Click Delete.

    Result: The Confirm Delete prompt is displayed.

  3. Click OK to confirm the deletion of the number.

    Result: The CLI number is deleted and you are returned to the CLI Numbers tab.

Related topic

CLI Numbers