Rule Actions

For each rule, Enterprise Manager allows you to define specific actions.

Some examples of the types of actions that a rule set can perform are:

Create an incident based on an event.
Perform notification actions such as sending an email or generating a helpdesk ticket.
Perform actions to manage incident workflow notification via email/PL/SQL methods/ SNMP traps. For example, if a target down event occurs, create an incident and email administrator Joe about the incident. If the incident is still open after two days, set the escalation level to one and email Joe's manager.

The following table summarizes available actions for each rule application.

Table 5-6 Available Rule Actions

Action	Event	Incident	Problem
Email	Yes	Yes	Yes
Page	Yes	Yes	Yes
Advanced Notifications
Send SNMP Trap	Yes	No	No
Run OS Command	Yes	Yes	Yes
Run PL/SQL Procedure	Yes	Yes	Yes
Create an Incident	Yes	No	No
Set Workflow Attributes	Yes Note: Within an event rule, the workflow attributes of the associated incident can also be updated.	Yes	Yes
Create a Helpdesk Ticket	Yes Note: Action performed indirectly by first creating an incident and then creating a ticket for the incident.	Yes	No

Note:

you can test rule actions against targets without actually performing the actions using Enterprise Manager's event rule simulation feature. For more information, see "Testing Rule Sets".