Setting Up Bank Records of Customers in the U.S.
Set up the bank account details of each customer from whom you will receive direct debit payments. You also need to set up the bank account details of each customer to whom you will send customer refunds. You can set up several bank accounts for each customer.
To set up bank details of a customer for direct debit transactions:
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Go to Lists > Relationships > Customers.
For information about adding customer records, see Customers.
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Click Edit next to the name of the customer.
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On the Bank Payment Details (Debit) subtab, check the Direct Debit box, and click Save.
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Click New Bank Details.
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Complete the fields on the Bank Details page:
Field
Description
Name
Enter a unique name for this bank detail record.
Payment File Format
Select ACH-PPD.
Type
Select whether the bank account is the customer's primary or secondary bank account.
Bank Account Number
Enter the 10-digit number that identifies the customer's account in the bank that will receive the payment.
Bank Number
Enter the 9-digit routing number that identifies the customer's bank.
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Click Save.
To set up bank details of a customer for refund transactions:
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Go to Lists > Relationships > Customers.
For information about creating a customer record, see Customers.
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Click Edit next to the name of the customer.
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On the Bank Payment Details (Credit) subtab, check the EFT Customer Refund Payment box, and click Save.
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Click New Bank Details.
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Complete the fields on the Bank Details page:
Field
Description
Name
Enter a unique name for this bank detail record.
Payment File Format
Select either ACH-CCD/PPD or ACH-CTX (Free Text).
Type
Select whether the bank account is the customer's primary or secondary bank account.
Bank Account Number
Enter up to 17 digits for the entity’s bank account number.
Bank Number
Enter the 9-digit routing number that identifies the customer's bank.
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Click Save.
You can also set up bank records of vendors, employees, customers and partners by importing bank details in CSV format into NetSuite using the Import Assistant. For more information, see Importing Electronic Bank Payments Data.