Handling Invalid Shipping Tax Code Reference Key in NetSuite Connector
NetSuite Connector doesn't map a shippingtaxcode by default. This means NetSuite will always assign the shippingtaxcode automatically. Don't use the taxCode or taxItem mapping if you have it set. After you disable taxCode or taxItem mapping, try syncing the order again.
If NetSuite keeps assigning an invalid tax code, your tax setup in NetSuite might be wrong. To fix the error, follow these steps.
To fix automatic assigning of invalid tax code:
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Go to Setup > Accounting > Set Up Taxes.
The Set Up Taxes page opens.
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In the Tax Code Lists Include field, select Tax Groups and Tax Codes.
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Click Save.
You can now resync the order manually or wait for the scheduled sync to try again. If the error doesn't go away, contact NetSuite Support.
When contacting NetSuite Support about this, ensure your case product areas are set to the team that handles tax setup in NetSuite.