NetSuite Connector Prerequisites

Before you begin to activate NetSuite Connector, you must first meet the following prerequisites. You need to complete each prerequisite to avoid potential errors with your NetSuite Connector account.

General Prerequisites

• You must have an account for NetSuite, your marketplace or cart, and third-party logistics (3PL) service, if applicable. You must be able to successfully log in to each of these accounts.

• You need to be familiar with using NetSuite, your marketplace or cart, and 3PL, if applicable.

Prerequisites for NetSuite

• You should be able to manually enter orders into NetSuite. The record should include the shipment and payment methods and any other information you expect NetSuite Connector to post, such as discounts.

• You should configure NetSuite to correctly calculate your tax codes and rates. Specifically, your tax nexuses must be configured so that orders entered into NetSuite will properly reflect the tax.

• You need to manually create a taxable order in NetSuite to verify that tax is assigned properly to your items.

• You should be able to fulfill orders, print labels, generate tracking numbers, and do other actions in NetSuite or in your 3PL as applicable.

• You should be able to bill orders in NetSuite.

Prerequisites for Marketplace or Cart

• All items you sell in your marketplace or cart must be in NetSuite. The stock-keeping units (SKUs) must exactly match 1 to 1 from the marketplace or cart to NetSuite and the item hierarchy.

• You must identify what data will be synced between NetSuite and the marketplace or cart. For example, order information, SKUs, quantity, price, and product description, and other relevant information must be synced.

• You should be able to place orders on your marketplace or cart because you will create test orders for NetSuite Connector during integration.

Prerequisites for NetSuite Connector

• Make sure you have signed up on the app.farapp.com website.

• You should be able to supply NetSuite Connector with sample or test data as needed. For example, if NetSuite Connector requests sample orders to manually sync to NetSuite for you as tests, you should be able to provide the order IDs for these orders. The most common test data needed are orders, fulfilled orders, products ready to sync, and refunded orders.

• If you are setting up the product sync, you should be able to create the item both in NetSuite and in the marketplace or cart with the correct data.

• If you are setting up the refund sync, you should be able to refund the order both in NetSuite and in the marketplace or cart with the correct data.

Enabling Features

Enable features from the Enable Features page.

General Notices