1. NetSuite Connector
  2. NetSuite Connector Setup
  3. Setting Up NetSuite Connector Order Sync

Setting Up NetSuite Connector Order Sync

Before using NetSuite Connector for order sync or fulfillment sync, complete these steps:

  1. Enable the Show Internal IDs box in the Set Preferences page. For more information, read Setting the Show Internal IDs Preference.

  2. Configuring Taxes

  3. Configuring Shipping Methods

  4. Configuring Payment Methods

Configuring Taxes

Configure taxes for the United States in NetSuite. For other countries, keep the default setup.

To configure taxes:

  1. Go to Setup > Accounting > Set Up Taxes.

  2. (Optional) If you have multiple countries set up, select the United States subtab.

  3. Check the following boxes:

    • Enable Tax Lookup on Sales Transactions

    • Customers Default to Taxable

      For more information, read Tax Setting for Customers.

      Ensure existing customers are set to taxable

    • Respect Discount Item Tax Preference.

  4. Verify that Charge Sales Tax on Store Orders is set to Always.

    Note:

    Note that these settings don't mean tax will always be charged, they enable NetSuite Connector to assign sales tax when needed. These settings let NetSuite Connector assign sales tax when the marketplace or cart does.

  5. Click Save.

    Note:

Configuring Shipping Methods

Set up shipping methods in NetSuite to match your storefront shipping methods Mapping shipping methods is important because without a shipping method on an order, NetSuite doesn't accept shipping cost.

Note:

NetSuite might include default shipping items that need more setup. Although they're listed, you can't use these shipping items until they're fully set up. YEdit and save shipping items before using them with order sync.

For more information, read Configuring Shipping for NetSuite Connector.

Configuring Payment Methods

Without a payment method, some NetSuite operations might be affected. For instance, sales orders without a payment method will always be invoiced, not treated as cash sales. Set up payment methods for use with order sync.

Note:

NetSuite might include default payment methods that need more setup. Although they're listed, you can't use these payment methods until they're fully set up. Edit and save payment methods before using them with order sync.

For more information, read Specifying Payment Methods.

Syncing Amazon FBA Orders

For Amazon FBA order sync, set a fixed customer in NetSuite.

For more information, read Managing Fulfillment by Amazon (FBA) Items in NetSuite Connector.

Related Topics

General Notices