1. Order Management
  2. Order Fulfillment and Shipping
  3. NetSuite Ship Central
  4. Viewing Packing and Shipment Details

Viewing Packing and Shipment Details

After you fulfill orders through the Ship Central app, you can review the details on order transactions and fulfillment records. Ship Central provides a separate fulfillment details record from which you can search for and view fulfillment details of multiple orders at the same time. You can view this record after you pack cartons or transfer cartons onto pallets on the app. After you ship orders on the app, you can view which orders are included in shipments and their shipping details.

Note that large amounts of order updates from the app may be processed through a job and not in real time. Wait for the job to complete before you can view updates to fulfillment details and status on the NetSuite UI. You can activate either or both of these rules to specify your transaction limit for real-time updates: Allow real-time packing updates to fulfillments and Allow real-time shipping updates to fulfillments. For instructions, see Configuring Ship Central Rules.

To view packing and shipment details:

  1. Using the Ship Central Manager role, go to Ship Central Outbound > Fulfillment Details > Fulfillment Details List.

  2. On the Fulfillment Details page, you can define the following filters:

    • Location – Select the location associated with the packed orders or shipment.

    • Packed Through – To view and filter shipped orders, select the app or tool used to pack them: Ship Central Only or WMS & NetSuite UI.

    • Fulfillment Status – Select one of the following item fulfillment statuses: Packed or Shipped.

    • Carton #, Pallet #, Shipment #, Master Tracking #, Tracking #, Pallet Tracking #, or Transaction # – In any of these fields, you can provide the number. For the transaction, you can enter the sales or transfer order number.

    • Include Lot/Serial # – Check this box if you want to display the lot or serial number associated with the item. If you check this box, you must enter one of the following: a carton, pallet, or transaction number.

    • Enter or select a date in both of the following fields:

      • Fulfillment Creation Date From – The start date of a date range based on the fulfillment creation date.

      • Fulfillment Creation Date To – The end date of a date range based on the fulfillment creation date. Be sure that it does not exceed 180 days from the start date.

  3. Click Refresh each time you change one or more filters.

  4. On the Ship Details subtab, you can view the list of pack cartons and their corresponding packing and shipping details.

  5. Optionally, to generate and save a soft copy of the results, click Export -CSV.

Related Topics

General Notices